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Schedule Service

To best serve our customers, JRA's Service Department operates as appointment only

1: Have a Simple Issue? 
Give Us a Call!

We have 30min Same Day Appointments available each day. For simple requests, give us a call the day-of to book a 30min Same Day Appointment: 781-391-3636

2: Tune-Ups or Repairs?
Appointment is Required.

Is your bike in need of a tune-up? Does your fork and/or shock need to be serviced? We've got some of the best mechanics in Boston on staff to help get your bike up and running!

Note: To prevent missed drop offs exhausting available appointments for other customers, we require a $30 deposit at the time of booking. We will honor a refund if the appointment is cancelled within 48hrs of the drop off date.

Please Note: E-Bike Policy

We have a $120 per hour fee for e-Bike servicing and currently only support and service manufacturers of e-bikes that we carry that are equipped with motors from Shimano, Bosch, Bafang, Giant, or Fazua. Unfortunately, we do not have the equipment or certification to service e-bikes equipped with other systems or bikes from brands we do not carry.

If you do have a bike with a motor we don't support, we can offer simple services such as derailleur, shifter, brake, tire, and tube replacements for non-proprietary parts.

Customer Reviews

"Super welcoming when I dropped it off for standard service. They checked it over and talked me through recommendations: new chain and cables. No pressure just genuine advice. Left trusting that they were going to take good care of the bike and pickup was easy. I’ve tried a couple bike shops since moving here and JRA is undoubtedly superior!!"

"I visited 4-5 bike shops around the area. All had nice gear, none had the service, knowledge and willingness to discuss in-depth the equipment and bike. If you want a solid bike with the best service in town, this is the place to go. You can’t go wrong here. They have everything you need to ride on pavement, gravel, dirt or wherever your adventuress heart takes you."

"Bought my bike here and will get it serviced every time. I know almost nothing and was guided to an unbelievable bike for commuting. Service is fast, comprehensive, non judgemental, and I always leave knowing what to do better. I never feel ripped off, pressured, or disappointed in making the trip. Road bikes, mtn bikes, accessories... everything you need from the people who know it all."