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Schedule Service

To best serve our customers, JRA's Service Department strongly encourages booking an appointment.

1: Have a Simple Issue? 
Give Us a Call!

We have 30min Same Day Appointments available each day. For simple requests, give us a call the day-of to book a 30min Same Day Appointment: 781-391-3636

2: Tune-Ups or Repairs?
Appointment is Required.

Is your bike in need of a tune-up? Does your fork and/or shock need to be serviced? We've got some of the best mechanics in Boston on staff to help get your bike up and running!

Please Note: E-Bike Policy

  •  For insurance and safety reasons, we are only equipped to work on electric bikes equipped with motors from Shimano, SRAM, Bosch, Bafang, Yamaha, or Fazua. Regrettably, we do not possess the necessary equipment or certification to service E-Bikes equipped with other systems or bikes from brands we do not carry or are not familiar with and will not be able work on systems we are not familiar with. We apologize for any inconvenience this may cause.

  • If you're not sure what kind of motor is on your E-Bike, please get in touch by calling/texting 781-391-3636 or emailing us at with some photos of the bike before you come over.

  • Our standard E-Bike servicing fee is set at $120 per hour. This fee ensures that our highly skilled technicians can provide you with top-quality service and attention to detail. For the safety and convenience of all our customers and staff, JRA Cycles reserves the right to refuse service per our discretion.

  • When bringing your E-Bike in for service, we kindly ask that you provide us with the key, battery, and charger. This helps ensure that our technicians can thoroughly assess and address any issues your E-Bike may have. Additionally, if possible, we recommend charging your bike before dropping it off for service. This allows our team to efficiently diagnose and perform any necessary repairs or maintenance tasks.

Customer Reviews

"Super welcoming when I dropped it off for standard service. They checked it over and talked me through recommendations: new chain and cables. No pressure just genuine advice. Left trusting that they were going to take good care of the bike and pickup was easy. I’ve tried a couple bike shops since moving here and JRA is undoubtedly superior!!"

"I visited 4-5 bike shops around the area. All had nice gear, none had the service, knowledge and willingness to discuss in-depth the equipment and bike. If you want a solid bike with the best service in town, this is the place to go. You can’t go wrong here. They have everything you need to ride on pavement, gravel, dirt or wherever your adventuress heart takes you."

"Bought my bike here and will get it serviced every time. I know almost nothing and was guided to an unbelievable bike for commuting. Service is fast, comprehensive, non judgemental, and I always leave knowing what to do better. I never feel ripped off, pressured, or disappointed in making the trip. Road bikes, mtn bikes, accessories... everything you need from the people who know it all."