Career Opportunities
Working at JRA Cycles is a labor of love. Our experienced staff exudes integrity, grit, passion, and a unified desire to share the love of cycling to our customers and greater community!
Service Technician
Full-Time & Part-Time
Description:
Here at JRA Cycles we pride ourselves in having some of the most skilled bicycle service technicians in Greater Boston. In this role you'll be asked to provide mindful & timely bicycle builds, interact with customers and take detailed notes within our ticketing system, and completing all repairs efficiently & correctly. Our service techs also assist with customer service & sales when needed.
Requirements:
- Good mechanical & problem solving skills.
- Previous cycling industry experience is preferred.
- Previous experience in servicing suspension is a MASSIVE plus.
- Applicants should have the ability to self-motivate and ability to focus in a busy, sometimes loud environment.
- Applicants should be willing to take direction from leadership as well as more experienced peers.
- Applicants should be willing to receive feedback to foster growth.
- Applicants should be willing to maintain a presentable appearance while in the workplace. JRA Cycles branded apparel is supplied to all employees and will be expected to be worn during work hours.
- Applicants should be available to work Saturdays.
Wages:
- $16.50 - $24 per hour, depending on experience
Customer Experience Specialist
Full-Time & Part-Time
Description:
While JRA Cycles is at it’s core a brick and mortar bicycle shop, we also pride ourselves in our ability to provide our community with a wide variety of technical apparel, accessories, and nutrition. We’re looking to hire full-time and part-time retail associates to join our sales floor team to help deliver exemplary service to our active community.
Requirements:
- We’re looking for applicants who are beaming with positivity, have high energy, and who are comfortable talking with new people day in-and-out.
- Previous cycling industry experience is preferred.
- Applicants should be teachable and eager to dig in & learn more about the product lines we sell within our store.
- Applicants should be willing to take direction from leadership as well as more experienced peers.
- Applicants should have the ability to self-motivate and ability to focus in a busy, sometimes loud environment.
- Applicants should be willing to receive feedback to foster growth.
- Applicants should be willing to maintain a presentable appearance while in the workplace. JRA Cycles branded apparel is supplied to all employees and will be expected to be worn during work hours.
- Applicants should be available to work Saturdays.
Wages:
- $16.50 - $24 per hour, depending on experience
Incentives
JRA Cycles is a professional workplace focused on teamwork, community involvement, and deep-rooted passion for bicycles. Employee benefits may include:
- Paid vacation time
- Paid sick time
- 401(k) retirement plan with company-matched contributions
- No seasonal layoffs
- No required overtime during peak season, but the opportunity is there for those who want it
- Staff training programs
- Employee-purchase discounts
- A copious amount of seltzers & snacks